Durban woman files lawsuit against PepsiCo and Sasko after discovering a dead rat in their bread

Incident Overview

PepsiCo, the parent company of Sasko, has launched an investigation after a horrifying incident in Durban. A woman named Nombulelo Mkumla discovered a dead rat in a loaf of Sasko bread, leading her to sue both companies.

Nombulelo, like many South Africans, purchased Sasko bread for its reputation of quality. However, when she began slicing the loaf at home, she was horrified to find a rat baked into the bread. This traumatic experience left her shocked and disgusted.

Company's Response

PepsiCo has acted quickly, initiating an internal investigation to understand how this contamination occurred. They’ve reached out to Nombulelo to apologize and promised to keep her informed throughout the investigation. The company emphasized its commitment to food safety and vowe

Public Concerns

d to take corrective measures.

This incident has sparked serious concerns about the hygiene and quality control at Sasko's manufacturing facilities. As a trusted brand in South Africa, Sasko now faces the challenge of restoring public confidence and preventing future contamination.

As the investigation unfolds, both the public and Nombulelo await the outcome. PepsiCo has reassured its customers that maintaining high standards of food safety is a top priority, and steps will be taken to prevent such incidents from happening again.

Vermeulen stated that, in their commitment to upholding the highest food safety standards, they took the following actions:

Immediate response: They reviewed all factory retention samples and records from the days surrounding the affected batch and found no discrepancies, leading them to believe this was an isolated case.

Consumer communication: They have kept in touch with the customer, providing updates on the investigation, which confirmed it was an isolated incident. They expressed disappointment that the consumer had a negative experience with their product.

How would you feel if you found something harmful in a product from a trusted brand? What actions would you expect the company to take to regain your trust?